Technical support strengthened

In the personal care industry, in addition to a competitive and broad product range, technical support from ingredient suppliers brings added value to customers in this world of increasingly complex cosmetic formulations.

To meet this demand, BRB has made a new addition to its team. In May, Ms Tow Kuan Lem joined BRB Silicones as personal care technical service manager. She will develop creative and innovative guide formulations, provide technical service and troubleshooting to BRB customers across the globe. She is based at the silicone technical platform near Kuala Lumpur, Malaysia, where BRB is currently extending its research, production and warehousing facilities. Ms Tow Kuan Lem has 7 years’ experience in the personal care industry, successively as a formulation chemist for a contract manufacturer and a business development manager for an ingredient distributor. Her broad cosmetic ingredients experience will help customers to optimise the usage of BRB’s silicone range in all kinds of beauty care formulations. BRB offers greater flexibility and quicker turnaround than its competitors. At the same time, BRB’s focus on base R&D, technical field support and unique, customised products differentiates BRB from smaller suppliers and middleman distributors. The development of BRB International BV has always been organic, due to its focus on innovations and to a problem solving approach in its markets.

 

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